Privacy Policy

1. Introduction

Claw Assist Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI assistant service. Please read this policy carefully.

2. Information We Collect

We collect several types of information to provide and improve our Service:

2.1 Personal Data

While using our Service, we may ask you to provide certain personally identifiable information, including:

• Name and contact information (email, phone number)
• Account credentials
• Billing information (processed securely by third-party payment processors)
• Calendar data, tasks, and notes you choose to sync
• Communications with our support team

2.2 Usage Data

We automatically collect information about how you interact with our Service, including:

• Device information (IP address, browser type, operating system)
• Log data (features used, time spent, actions taken)
• Analytics events to improve our AI models

2.3 Cookies and Tracking

We use cookies and similar technologies to enhance your experience. Please see our Cookies Policy for detailed information.

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our Service
• Personalize your experience and AI responses
• Process transactions and send related information
• Communicate updates, security alerts, and support messages
• Detect and prevent fraudulent or unauthorized activities
• Train and enhance our machine learning models (using aggregated, anonymized data)

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process personal data based on:

• Your consent (which you may withdraw at any time)
• Performance of a contract with you
• Compliance with legal obligations
• Our legitimate interests (e.g., improving the Service, preventing fraud)

5. Sharing Your Information

We do not sell your personal information. We may share data with:

• Service providers who assist in operating our business (cloud hosting, analytics, customer support)
• Third-party integrations you explicitly enable (with your consent)
• Law enforcement or regulatory authorities when required by law
• Business transferees in case of merger, acquisition, or asset sale

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption in transit and at rest, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your personal data as long as your account is active or as needed to provide the Service. You may request deletion of your account at any time. Certain data may be retained longer to comply with legal obligations.

8. Your Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at info@claw-assist.com.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses for transfers from the EEA.

10. Children's Privacy

Our Service is not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by email or through the Service. Your continued use constitutes acceptance of the revised policy.

12. Contact Us

For privacy-related inquiries: